e-Commerce Solutions & Support

At X10D we have a wealth of knowledge in developing bespoke e-Commerce websites. Although our solutions may be bespoke, we always ensure that our clients have the facility to carry out their own updates to the site. Don’t worry, it’s not that hard and we can show you how!

We specialise in working with retailers who don’t currently have an online shop. We can take your current retail database, with all of your data and create a site that works with this. Other companies may need you to change the way your existing retail operation works in order to build an online store. We don’t. We build something new that works with what you already have. Clever hey?

We can also build you a standard website to provide your customers with information, if online selling isn’t your thing. All of the websites we develop allow our customers to change the content as often as they like. And if you don’t like our service, the website will be built in a way that allows another company to easily see what we have done and take over. But we’re sure that won’t happen.

Great, I’ve got my website finished! But that doesn’t mean instant customers…

Getting a website sorted is the relatively easy part. Once you’ve got your site, how do you get people to find it? We can help with that too. We have over 5 years of experience building thriving online marketing campaigns for our customers.

We have had some great successes working with clients to build profitable pay per click (PPC) advertising. We put this down to offering a full range of services which includes:

  • Keyword research – so you know what your customers are typing into Google
  • Campaign building and ongoing management – to ensure it stays on track
  • Managing your budget – we will never spend more than our customers want
  • Education and training – giving you the skills to manage your own online marketing
  • Budget management – advice on which keywords to pay for
  • Conversion management – so you know what makes your customers take action to buy

So now you have some visitors, how do you help them spend money?

Google Analytics is a very powerful tool, we’ll show you how to use it. It will tell you how customers find your site and how they use it. Once you understand this, you will suddenly have a whole new set of data on which to make marketing decisions.

We work with our clients to understand their marketing objectives and how their site can help fulfil these. Once this is understood, analytics data can be used to fill in the gaps and answer the unknown questions. In essence, we can review what makes a customer spend money with you from their behaviour on your site.

We are proud to say that our online marketing service is entirely transparent and we will always share the results with our clients.

Interested but want to know more? Please contact us for further advice.


Case Studies/Articles

As my business has changed over time new challenges have emerged. Not only is most of the software I use 'virtual' but so is my new personal assistant, Becky.

The geographical distance between us precludes regular meetings, our working days precludes regular phone conversations and although an obvious solution, email does present it's own challenges.